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What you may be wondering about…

Frequently asked questions

  • How do I book a room ?

    You can book directly through our email address info@thebelgiangirl.be — our best rates are always available here.

    You can also find us on booking.com

  • How do I pay ?

    You can pay in advance or during your stay. This depends on the type of booking.
    There are various options.
    Credit cards (except American Express) are accepted. We also accept Bancontact, Payconiq or cash.

  • What if I need to cancel my reservation ?

    Direct bookings must be paid for in advance.
    Cancellation is free of charge up to 3 days before your arrival if booked directly, or in accordance with Booking.com’s guidelines.
    A separate policy applies to events — this is always stated in your quote.

  • When can I check in ?

    Check-in is between 3pm and 7pm. Early or late check-in is possible by arrangement — please let us know in your booking. You can drop off your luggage sooner if needed.

  • When is check out ?

    Please check out by 11:00. If you still have to wait for a train or flight, we can, of course, look after your luggage.

  • Is there a possibility to have breakfast ?

    Breakfast is available. The price for a classic breakfast or a healthy breakfast is €21 per person.
    Breakfast is served from 7 am to 10 am on weekdays and from 8 am to 11 am at the weekend.

  • Are dogs welcome ?

    Dogs are welcome on request. We expect your dog to behave and not to bark, so as not to disturb other guests. Dogs must not be left alone in the room!
    The additional charge for bringing a dog is €20 per night

  • How can I check in ?

    We check you in personally. We will provide you with a personal code to enter the house.
    This code consists of the last four digits of the mobile number you used to make the booking, followed by a #. This code remains valid throughout your stay.
    In most cases, there will definitely be someone there when you arrive.

  • Do you have a/c in the rooms ?

    Yes. We have a quiet air-conditioning system that you can control yourself

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